Our products for the caravanning sector:
Video
1. Solution for staff in customer-facing roles:
Knowledge with just one click!
All the technical information you need in one place for PC and mobile.
The help2camp business knowledge base is the digital reference tool for caravan and motorhome businesses. Instead of spending a long time searching through binders, instruction manuals, or manufacturer portals, your employees can access the right information in just a few seconds.
Optimised for :
- Customer service
- Workshop personnel
- Rental and admin staff
- A knowledge base for sales personnel.
- and all staff who may need access to technical information.
Mobile solutions for your clients!
Your company app, featuring your logo, your name, and your corporate identity.
And the best part: You don't have to create a single piece of content.
✅ You do not need to make any videos.
✅You do not have to write any instructions.
✅ You do not need to keep any documentation up to date.
✅ You do not need to build a database.
The all-in-one platform for service, communication, and sales—designed for your business. We integrate over 2,000 pieces of professional content, available to you immediately and requiring no creation effort on your part.
- BETTER SERVICE. Your customers find answers and assistance—whenever they are needed.
- EVERYTHING YOU NEED IN ONE PLACE. Operating manuals, tutorials, error analyses, appointments, and much more.
- LESS EFFORT. Your service department is relieved of the burden in the long term – giving your team more time for what matters.
- NEW SALES OPPORTUNITIES. Promote offers, accessories, promotions, and your vehicle inventory.
- A DIRECT LINE TO YOUR CUSTOMERS. Push notifications, news, and offers—straight to the app.
- SATISIFIED CUSTOMERS who will remain loyal to you and recommend you to others.
More satisfied customers. Fewer calls. Fewer errors. And a lasting customer relationship.
More service. More customer loyalty. More revenue.
3. Solution: Direct access without an app:
The digital vehicle twin – a QR code. All information.
The digital vehicle twin accompanies your customers—from the moment of vehicle handover to serving as a digital troubleshooting companion while on vacation. It contains important information, instructional videos, quick assistance for problems, and more.
4. Solution – AI relief for the hotline and staff:
Your phone rings. Your team keeps working.
The help2camp telephone bot answers calls in a friendly and reliable manner—around the clock, if desired. It answers recurring questions, identifies your customers' needs, and can even address certain technical issues. It handles up to five calls simultaneously, ensuring no important call is missed while freeing up your team's time for customers on-site.
Partners and references
Over 70 companies in the RV sector are already working with help2camp - with a dedicated app and or the knowledge database
